We go into greater depth to understand the expectations of our clients to propose or help them identify the most efficient solution for their business. We pay careful attention from great to fine details by taking note of various aspects surrounding our clients’ businesses so we could assist them in making the best of their new or existing cloud solution.
Implementation & Training
Once the new system is populated with data provided by our clients and has passed several internal testing phases, our team walks our clients through a user testing phase providing adequate support and training to help them master the system. We are flexible to accommodate changes requested by our clients that are possible within the agreed proposal, and we are more than willing to discuss the possibility of accommodating requests that were not initially discussed or agreed on.
Intensive support to clients after the launch of a new system extends through different platforms at different stages which also includes a couple of online catchup sessions even after the launch. Another valuable service offered to our clients is a customised training portal created for each client that will serve as a guide.