This one is quite self explanatory and has probably caused Cin7 more bad publicity than anything. The root cause is that they often bite off more than they can choose, and then expect to implement the solution in a very unrealistic time frame. The lack of time and resources, leads to high staff turnovers, internal staff get overwhelmed, which ends up with you having a very poor experience.
What was promised to be a “cheaper”, quicker alternative. Ends up costing you far more with stress, and loss to your business. Do you research and find a good implementation partner, there are only a handful out there, so it shouldn’t be that hard. We have implemented and fixed many jobs over the years, chat with our sales team and let us prove we know what we are talking about.