Join Our Team

Looking for a dynamic career? WAOConnect is a rapidly-growing and industry-leading cloud integration firm
based in Sydney’s Hills District to service small to medium business clients looking to move their business systems into the cloud.

We focus on product-selling businesses that are in the Accounting, Inventory, Job management, Retail, Wholesale and Manufacturing industries. We believe with the right knowledge and support every business can rise to become everything they dream of – connecting staff to each other, to customers and suppliers in the cloud. The cloud enables a connection.

WAOConnect is an Equal Employment Opportunity employer, with a focus on our employees.
We value skills, expertise and commitment.
Our goal is to attract, develop, motivate, reward and retain the best people in the industry.

Great Teamwork

Great Teamwork

Earn Knowledge

Gain Knowledge

Custom Working Time

Flexible Working Time

Awesome Clients

Awesome Clients

Available Positions

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Plus IconOperations

Trainee Assistant Solution Engineer

POSITION OVERVIEW

The Trainee Assistant Solution Engineer is someone who demonstrates a passion for working with Cloud-based software solutions, who can work with our clients and our project manager to deliver outstanding service to our customers, by implementing, training and supporting them.

DUTIES AND RESPONSIBILITIES

Reporting to the Team Leader, your responsibilities will include:

  • Implementing different Cloud-based solutions
  • Training clients on Cloud-based systems online
  • Supporting cloud-based systems including creating manuals, and online training videos.
  • Meeting deadlines for projects
  • Using our in-house project management system to communicate with clients, work through tasks and log times, etc.
  • Create cloud software demonstration environments for sales.
  • Assist sales in finding the correct solutions for clients.
  • Review/Audit current customer solutions to ensure the system is working according to the clients’ expectations.
  • Repair and review customer data files, and clearly communicate to the customer what needs to be fixed and create a training path to do so.
  • Remote support for existing clients for Xero and other in-house systems
  • Working with prospective clients to scope and assess a suitable solution for their business, including presentation and demonstrations
  • Custom report writing
  • Perform other tasks assigned

JOB REQUIREMENTS

  • It would be preferred that you have an accounting degree/diploma. You should have a thorough understanding of accounting principles, as well as how Inventory, Payroll, Creditors, Debtors work.
  • A passion to understand intimately and work with software solutions that help customers transform their business
  • Knowledge of Cloud-based accounting/inventory system
  • Intermediate to advanced Excel skills (please do not apply if you have basic skills, this job involves a lot of data manipulation and migration).
  • Understand how to perform reconciliations.
  • Strong written and oral communication skills.
  • Dedicated team player with the ability to work autonomously
  • A friendly and professional manner.
  • The ability to listen, analyse and solve customer enquiries
  • Can think outside the square and on their feet
  • Pays attention to detail
  • Punctual
  • Quick to learn new software packages & processes

Plus IconSales

Trainee Assistant Solutions Architect

POSITION OVERVIEW

The Trainee Assistant Solutions Architect is someone who demonstrates a passion for Cloud-based software solutions, who can work with our sales and operations team to deliver outstanding deliverables for new customers.

DUTIES AND RESPONSIBILITIES

Reporting to the Sales Manager, your responsibilities will include:

As this is a trainee position, these skills will be taught to the right candidate.

  • Assist the sales team in all daily sales administration and activities.
  • Use our internal tools for sales administration (i.e., CRM, Hubspot, Lucidchart)
  • Assesses client accounting needs and make recommendations.
  • Prepares sales visits (if applicable) and demonstrations to pitch a solution, service, and combination packages to clients.
  • Negotiates sales and contracts with clients.
  • Provides technical advice after sales.
  • Follow up previous clients, send an email, and ask for concerns.
  • Tracks progress toward goals and documents sales performance.
  • Becomes fluent in all products and services offered by the company through implementing, testing, demonstrations, training, and research.
  • Answers questions, describe benefits and discusses the pros and cons of various solutions.
  • Creates marketing literature and web-based features to promote products and time-sensitive sales.
  • Provide email sales support.
  • Attends to all sales-related activities of the project/s assigned.
  • Travel to customer locations as required, including potentially internationally.
  • Perform other ad-hoc tasks assigned.

JOB REQUIREMENTS

  • Background in Accounting is preferable
  • Pre-sales experience is desirable but not required
  • Confident, articulate and effective, both with the company’s clients, potential clients and internally
  • A people person, someone who likes people, and is also liked by people
  • Outstanding written and verbal communication skills in English
  • Dynamic & should have a vibrant personality
  • Self-educating and constantly looking to improve
  • Resilient – Can take No for an answer and still maintain optimism
  • Self-motivated, helpful and generous
  • A real “go-getter”, confident but not arrogant
  • Can think outside the square and on their feet
  • Punctual and efficient

How to Apply

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In order to be considered for a position, submit your cover letter and CV to [email protected].
Use this email subject line when you submit your application:
THE POSITION YOU’RE APPLYING FOR_YOUR FULL NAME.

Upon submitting your application, you will receive an email guiding you to the next steps of the application process.

Good Luck!

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