9 epic tools to help your eCommerce store

September, 2021

If you’re an eCommerce entrepreneur whose business is looking to grow, then these 9 tools will help you to stay on top of your game. As your business grows, so too does the complexity of your operations.

There are a lot of tools out there that will help you out with everything from marketing to customer service, and even security and shipping. Whether you’re just beginning to run your shop or have been in the industry for years, chances are that there’s something on this list that can help your store thrive.

What is a Tech Stack? 

A tech stack is the set of digital tools that an organization uses to fulfil their daily tasks and long-term goals.

Every company will use and require a different tech stack. The teams will identify which technologies they want to use and then will add and integrate them into their tech stack. 


9 eCommerce Tools to consider in your Tech Stack

eCommerce Platform:
The first place to start is with an eCommerce platform. There are several platforms like Shopify and WooCommerce that were designed for eCommerce platforms. Each system has its own set of tools and themes.
https://www.shopify.com/ https://woocommerce.com/ 


Payment Processing System:
By making your products or services purchasable, you will convert more customers. Several third-party payment providers make online payments easy to manage. Popular solutions are Stripe, PayPal, Afterpay, and Zippay.
https://stripe.com/ https://www.paypal.com/za/home https://www.afterpay.com/en-AU https://zip.co/au 


Email Marketing Platforms

Email marketing is a great way to let customers, new and old, know about your business and your products. MailChimp is a great tool to send emails and execute coordinated campaigns. It can also be utilised to automate many marketing activities, track abandoned shopping carts and send customer follow-ups. 



Shipping Service Integrations
All eCommerce stores need to understand how to handle their logistics, and that is made easy with shipping service integrations, like ShipStation. They assist with shipping quotations, label generation and order fulfilment. They automate order generation and marketplace fulfilment with high efficiency. 




Forecasting is the practice of predicting future events. Demand forecasting is the process of estimating demand for products and services to help in supply chain management. 

The inputs to forecasting are from data sources like sales history, supplier lead times, market research data, seasonality and business intelligence insights. Understanding what makes an effective forecast can make all the difference in your company’s success.





When running an eCommerce business, you need accounting software that automates a great deal of the accounting work. Accounting and tax mistakes can be costly, which is why an accounting system can help to maintain accuracy. 

https://www.xero.com/au/ https://quickbooks.intuit.com/au/  https://www.freshbooks.com/  https://www.a2xaccounting.com/ 


An eCommerce CRM is a customer relationship management system designed specifically to help eCommerce businesses manage customer contact information, purchasing behaviour or other analytics data. 

https://www.hubspot.com/  https://www.salesforce.com/eu/?ir=1 


eCommerce ERP 

An ERP (Enterprise Resource Planning) solution is a powerful all-in-one system. These systems include accounting, inventory, CRM, shipping and warehouse management, marketing, and more. 

https://www.odoo.com/ https://www.netsuite.com/portal/home.shtml?noredirect=T 


Inventory Management System

There are a wide variety of inventory management systems available that work with eCommerce stores. They help to manage a variety of sales channels in real-time, automate fulfilment and assist with decision making. 

WAOConnect recommends DEAR Inventory, Cin7, LOCATE Inventory, Unleashed and Odoo.
https://dearsystems.com/ https://www.cin7.com/  https://locateinv.com/ https://www.unleashedsoftware.com/ https://www.odoo.com/ 


If you need help making an inventory management system selection or finding the right eCommerce tools, we can assist you. Book a call with a consultant today.  


Are you ready to bring that perfect system in your head to life?

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